81700 Privacy Policy — Our Commitment to Your Data
At 81700, protecting the privacy of every user in Malaysia is something we take seriously. This policy clearly explains what information we collect, how we use it, and the rights you hold as a registered user.
This policy applies to all users who register for or use the 81700 platform, and takes effect from the date your account is registered.
Information We Collect from You
When you register or use the 81700 platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically through your interactions with the platform.
Personal Account Information
During registration, we collect your full name, email address, phone number, date of birth, and identification details required for the KYC (Know Your Customer) process. This information is used to verify your identity, prevent fraud, and confirm that you meet the minimum age requirement.
Device & Browser Information
We automatically collect technical data when you access the platform, including device type, operating system, browser type, IP address, and session data. This information is used to diagnose technical issues, improve platform performance, and flag unusual activity for security purposes.
Payment Information in MYR
To process deposits and withdrawals in MYR (RM), we store the payment method details you provide — such as your bank name and verified account number. We do not store credit or debit card numbers directly — all transactions are processed through verified third-party payment providers that meet international security standards.
How Your Information Is Used
Personal information is used to verify user identity during registration and when processing withdrawals, ensuring that only the legitimate account holder can access their funds.
Usage data and device information help our team identify areas for improvement — such as page load speeds, mobile usability, and navigation flow.
81700 uses device information and usage patterns to detect suspicious activity and protect user accounts from unauthorised access and system manipulation.
Your email address and phone number are used to contact you regarding support enquiries, account security notifications, or important updates about platform services.
Payment information is required to process deposits in MYR and withdrawals to verified bank accounts or digital wallets registered under the user's name.
Aggregated, anonymised usage data is used to understand general platform usage patterns for product planning and content strategy purposes.
Cookies, Tracking & User Preferences
The 81700 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: We collect information on how users interact with the platform to help us improve usability.
- Preference Cookies: Stores your personal settings such as your preferred language and display layout.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect core platform functionality, including your ability to log in to your account. 81700 does not use cookies to collect information for sale to third-party advertisers.
Data Storage, Security & User Rights
Data Storage & Security
All personal data collected by 81700 is stored on servers protected by encryption. We apply industry-standard security protocols to safeguard your information against unauthorised access, alteration, or loss. Internally, access to user personal data is restricted to staff who require it solely to carry out their responsibilities.
Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Once data is no longer needed, it will be securely deleted or anonymised.
Your Rights as a User
As a registered 81700 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or via customer support.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements and platform terms.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
To exercise any of these rights, please contact 81700 customer support at [email protected].
Data Sharing & Policy Changes
Third-Party Sharing
81700 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, there are limited circumstances where data sharing is necessary and lawful:
- Recognised payment providers for processing deposit and withdrawal transactions in MYR.
- Technical service providers who assist in operating the platform infrastructure, bound by strict confidentiality agreements.
- Malaysian regulatory authorities or law enforcement agencies when required by law or a valid court order.
All third parties that receive user data are bound by agreements that prohibit them from using that information for any purpose beyond what has been authorised.
Changes to This Policy
81700 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, a prominent notice will be displayed on the platform's home page. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
Contact Us About Privacy
If you have any questions, concerns, or wish to exercise your data rights, the 81700 team is here to help:
- Email: [email protected]
- 24/7 Support in Bahasa Malaysia
- Response within 24 hours for privacy-related enquiries
For general enquiries, you may also refer to our frequently asked questions section covering topics related to account management and data security.
Your Data is Safe with 81700
Create an account and enjoy Malaysia's premier entertainment platform — built with your safety and privacy in mind, every step of the way.